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Page content updated 1/11/2017
CommunityUseful Consumer Information

Useful Consumer Information



Your voice is valuable


The experiences and knowledge you have make you an expert when it comes to your own health. The below resources have been compiled to encourage and support you when engaging with your health. As the people who use our local health system, the Gold Coast community are key stakeholders in helping to create one world class health system for the Gold Coast.



Office of the Health Ombudsman (QLD) is Queensland’s health service complaints agency.
 



Health Consumers Queensland is the peak organisation representing the interests of health consumers and carers in the state. There is more information on how to become a consumer representative on their website.



Ask Share Know (ASK) aims to encourage and empower people to be involved in decisions about their health, empowering them to consult their health professional.



Consumers Health Forum of Australia (CHF) is the peak national organisation providing leadership in representing the interests of Australian healthcare consumers. There is more information on how to become a consumer representative on their website.



The Australian Charter of Healthcare Rights describes the rights of patients and other people using the health system. These rights are essential to make sure that, wherever and whenever care is provided, it is of high quality and is safe.



Gold Coast Health are the local public hospital and health service. There are numerous opportunities to be involved as a consumer and give your feedback. 



NPS MedicineWise
works to improve the way health technologies, medicines and medical tests are prescribed and used. Their site contains information for consumers including how to talk about your medicines with your doctor, access to professionals through Medicines Line and an app to help you manager your own medicines.  



Choosing Wisely Australia
is a website with information to help you make decisions about tests, treatments and procedures.


 

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The Commission is developing a program of work of shared decision making as a part of its commitment to supporting patient-centred care. On their website you can find three patient decision aids, resources and publications on shared decision making and webinars on shared decision making.
 

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Related Links & Resources


 

 

Primary Health Positions Vacant within the Gold Coast Region


The information on this page is for professionals seeking work in primary health care within the Gold Coast Region. Read more...
 

Upcoming GCPHN Events

Gold Coast Primary Health Network (GCPHN) assists healthcare professionals in the Gold Coast region through presenting professional education evenings and training events. Read more...
 

Search for Health Services outside of the Gold Coast Area

The national Health Services Directory is delivered by Healthdirect Australia. Here you can search for health services outside of the Gold Coast Region. Search the NHSD Directory...

 

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